Build better
products
with customer
feedback
Track, manage, engage, and analyze your customer feedback to make product decisions with ease. One workspace for everything users tell you.
Everything you need to close the feedback loop
Build an engaging feedback portal that's highly scalable and gives your users a real sense of control over what ships next.
A home for every idea, bug & request
Give users a place to share feedback, report bugs, and suggest ideas. Organize by board, filter by status, and triage faster.
Let users prioritize
Real-time counts, optimistic updates, one vote per user.
Click anywhere to report a bug
Customers click any element on your site — we capture screenshots, browser metadata, and DOM context automatically.
A public roadmap that ships trust
Show what you're building next. Kanban view grouped by configurable statuses — drag, group, embed.
From report to fix
Priority, severity, assignment — full audit trail.
The data you need to decide
Submissions by source, type breakdown, resolution time, most reported pages — all in one dashboard.
More focus, less clutter.
Keep your ideas organized and don't let them slip away. One tool for collecting, analyzing, and prioritizing feedback and feature requests.
Feedback Board
Give your users a place to share ideas, vote on what matters, and watch their requests turn into reality.
Set up boardsProduct Roadmap
A public, always-current roadmap so users know what you're shipping next — and why.
Build a roadmapVisual Widget
Embed once. Customers report bugs from anywhere on your site, with screenshots and metadata attached.
Try the widgetJoin the community.
“Trackelio replaced our messy spreadsheet and Slack threads overnight. Now every piece of customer feedback is in one place and our whole team can see it.”
“Our customers love being able to vote on features and see their requests actually ship. Trackelio made our roadmap process completely transparent.”
“The knowledge base alone has cut our support volume by 40%. Trackelio is the one tool I recommend to every product team I talk to.”
Simple, transparent pricing
Start free, upgrade when you're ready. No seat fees, no hidden costs.
- 1 workspace
- 50 posts
- 50 members
- 10 KB articles
- Community support
- 5 workspaces
- Unlimited posts & members
- Visual Feedback Widget
- Bug Triage & Analytics
- Custom branding
- Priority support
- 15 workspaces
- All Pro features
- SSO & SCIM provisioning
- Dedicated CSM
- 99.9% uptime SLA
Quick answers to common questions
Trackelio is a customer feedback platform for product teams. Collect feedback, build a public roadmap, triage bugs with a visual widget, and publish changelogs — all from one workspace.
Product managers, founders, and support teams who want a single place for user feedback instead of scattered spreadsheets, tickets, and Slack threads.
Yes — the Free plan covers one workspace, 50 posts and 50 members. No credit card required to get started, and you can upgrade whenever you outgrow it.
Absolutely. Import from CSV, or use our API and Zapier integration to pull from Intercom, Zendesk, Linear, and most popular support tools.
Yes — registered non-profits get 50% off any paid plan, and early-stage startups (under 2 years, <$1M raised) get six months of Pro free. Just reach out.
Create your
feedback
community.
Capture feedback, prioritize feature requests, and keep your customers in the loop — all in one tool.